Messages

Reminding patients has never been easier - or more efficient

With Lighthouse PLZ Messaging, you'll never have to think about sending another routine reminder again. Every e-mail, postcard, and SMS text message is sent exactly when it should be.

HTML e-mail

Complete with full color, high-resolution graphics, fancy fonts, and interactive links, the HTML e-mail messages represent the first line of communication to your patients. All messaging campaigns start with an e-mail and may be followed by additional types of messages.

The interactive links, embedded in each e-mail, enable your patients to send messages directly to you or encourage them to visit your practice web site.

Postcards

Lighthouse PLZ offers postcards, because in most practices, only about half of all patients have and use e-mail. Even those who do may not check it regularly. For any patient who doesn't reply to the initial e-mail message, postcards are sent to ensure the message is received. To cover printing, handling, and first-class U.S. postage, postcards cost $0.54 each - just a few pennies more than if you were to buy, print, and stamp the cards yourself.

Lighthouse PLZ postcards are finished with high-gloss and available in almost any image - including custom images. By sending postcards through Lighthouse PLZ, you completely eliminate the time your office staff spends printing (which could include fixing printer jams, refilling toner, etc.), stamping, and mailing the cards. But the best thing about Lighthouse PLZ postcards is that no one has to even think about them - ever - which means they'll always be sent, on time, 52 weeks a year. Why Postcards?

Simple messaging service (SMS)

Simple messaging service sends text messages to cell phones. Over 90-percent of cell phones in use today can receive a text message, and this form of messaging is highly popular with young patients. Use this service for patients who provide you with their cell phone numbers, and they'll receive last minute appointment reminders - just in case they get busy right before they're supposed to leave for their appointment. This one message will definitely prevent some of your no-shows - think how valuable that will be.